Having Trouble Accessing the Pick Service?

We’re always here to help resolve any issue you might have with the Edge Pick Service. You can visit our Contact Us page or email us directly at: [email protected]

Can’t Access Edge After Purchase

Try these simple steps if you’re having problems accessing the service after your purchase:

  • Ensure your payment was processed.
  • Try logging out and back in. You may need to clear your cache or try using a different browser.
  • Contact customer support if issues persist.
  • NOTE: Be sure to use the same email you signed up with originally.

Payment Wasn’t Accepted or Processed

Although uncommon, you may experience some issues with your payment not being accepted. No need to worry, be sure to try the following steps if you’re experiencing issues:

  • Check your payment details.
  • Ensure sufficient funds or contact your bank directly.
  • Make sure the payment was processed through our payment partner: Stripe.
  • If issues continue, reach out to us directly.

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